Privacy & Confidentiality Policy Statement

(Last updated 02/28/2019)

Thank you for visiting the National Association for Shoplifting Prevention (NASP) website and reviewing our Privacy & Confidentiality Policy Statement (“Policy Statement”). We have created this Policy Statement in order to demonstrate our firm commitment to online privacy and to protect one of our greatest assets: your trust.

It protects all visitors to any NASP website, including but not limited to,;;;;;; as well as participants in any NASP program hosted at, or (collectively the “Site(s)”).

You do not have to provide any personal information to visit our websites; however, to access certain programs and services, minimal personal information will be needed.

The following Policy Statement will help you understand how NASP collects, uses, and safeguards the Personal Information you give us when you use our websites.

  1. Personal Information

We define “Personal Information” as information — such as name, address, telephone number, and e-mail address — that can help to locate or identify individuals. Personal Information also includes credit card information. Protecting the privacy of Personal Information is important to us.

Visitors to the Site(s) are subject to important limitations. Please review our complete Conditions of Use, which govern your visit to the Site(s). 

  1. Use of Personal Information

When you browse NASP’s websites, you browse anonymously, unless you submit a form, respond to an e-mail solicitation from NASP, submit a question or comment through “Contact NASP,” or send us an e-mail. We do not collect or store any personal information — such as your name, address, phone number, or e-mail address — unless you knowingly and willingly provide it.

When you provide NASP with your Personal Information, we and our service providers may use it:

  • To respond to your inquiries, fulfill your requests, and provide you with related customer service including but not limited to registration in a NASP education program and/or other product or services, to conduct surveys or to contact you for other reasons related to offering and improving our programs and services.
  • To contact you in the unlikely event that we need to verify your information in order to fulfill your request.
  • To send administrative information to you, such as changes to our terms, conditions and policies, as well as marketing communications that we believe may be of interest to you.
  • For our business purposes, such as data analysis and audits.
  1. Disclosure of Personal Information

Your Personal Information by be disclosed:

  • To our affiliates for the purposes described in this Policy Statement.
  • To our third party service providers who provide services such as website hosting, data analysis, information technology and related infrastructure provision, customer service, email delivery, auditing, and other services.
  • To government authorities, and to other third parties when compelled to do so under law (including under a reasonable interpretation of the law), including, without limitation, (1) in response to court orders and subpoenas; (2) to enforce our terms and conditions; and (3) to protect our rights, privacy, safety or property and/or that of our affiliates, you or others.

We do not permit any other persons, companies or entities to collect Personal Information through the Site(s). We do not sell, rent or lend any personal or identifiable information from any of our visitors. All employees and contract service providers of NASP are bound by a Confidentiality Agreement. When a web form asks visitors to enter sensitive information (such as credit card number or address), that information is encrypted and is protected with the best encryption software in the industry. You can verify this by looking for a closed lock icon at the bottom of your web browser or looking for “https” at the beginning of the webpage address.

  1. Other Information

To help us serve your needs, we may collect non-Personal Information (“Other Information”) automatically. Other Information is any information that does not reveal your specific identity or does not directly relate to an identifiable individual.  We use this Other Information to help diagnose problems with our server and to administer the Site(s); and we may share it with our affiliates or with our business partners on an aggregated basis.

Other Information we may collect includes:

  • Browser and device information
  • IP address
  • The domain name from which you linked to a NASP website
  • Information collected through cookies and other technologies
  • Information that has been anonymized and/or aggregated in a manner such that it no longer reveals your specific identity.
  1. Collection of Other Information

We and our service providers may collect Other Information in a variety of ways, including:

  • Through your Browser or Device- Certain information is collected by most browsers or automatically through your device, such as your Media Access Control (MAC) address, computer type (Windows or Macintosh), screen resolution, operating system name and version, device manufacturer and model, language and Internet browser type and version. We use this information to ensure that the Site functions properly, and where you require technical assistance with any of our Sites or when completing one of NASP’s education programs.
  • Using Cookies- Our Web server may write a “cookie,” a small computer file, to your hard drive. We may use cookies to enhance your online experience, to facilitate your use of the Site(s), to recognize you as a repeat visitor, and to collect statistics about your visit to the Site(s). The cookies used by the Site(s) do not contain Personal Information, such as your name, address, telephone number, e-mail address, or credit card information.

Most web browsers allow you to exercise control over cookie files on your computer by erasing them, blocking them, or notifying you when you receive such files. Please refer to your own browser’s instructions for information on those functions. If you do elect to disable the cookies from the Site(s), please note that it may not be possible to utilize certain programs or services on the Site(s). You can order any program, product or service by telephone by calling NASP at 800-848-9595 or 631-923-2737.

  • Using Pixel Tags and other Similar Technologies- Pixel tags (also known as web beacons and clear GIFs) and other similar technologies may be used to, among other things, track the actions of Site users and email recipients, measure the success of our marketing campaigns, and compile statistics about Site usage and response rates.
  • Analytics- We use Google Analytics, which uses cookies and similar technologies to collect and analyze information about the use of the Site(s) and report on activities and trends. This service may also collect information regarding the use of other websites, apps, and online resources.  You can learn about Google’s practices by going to
  • IP Address- Your IP Address is a number that is automatically assigned to your computer by your Internet Service Provider. An IP Address may be identified and logged automatically in our server log files whenever a user accesses the Site(s), along with the time of the visit and the pages visited.  We use IP Addresses for purposes such as calculating usage levels, diagnosing server problems, and administering the Site(s).
  1. Confidentiality for NASP Educational Program Participants

Participation in any of the NASP self-help programs and support services, including but not limited to the Shoplifters Alternative Course (SA Course) and the Youth Educational Shoplifting Program (Y.E.S. Program), is held by NASP, its affiliates and service providers as STRICTLY CONFIDENTIAL. Any programs you request be sent to your address will not be identified as coming from the National Association for Shoplifting Prevention, but rather from the non-descript word “NASP”. No information will be released about your participation in any NASP program without your permission, except to the referring organization or the court or other jurisdiction that ordered you to complete a NASP program. NASP is committed to protecting your identity and information. If you have any questions about our confidentiality or other NASP practices, please call us toll-free at 800-848-9595.

  1. Access

Upon request, we will give you access to the personal information that you submit through the Site(s). We permit you to review the personal information you submit to us, and to correct inaccurate information. You may make a request by calling 631-923-2737. You may opt out of any future contacts from us at any time and we will abide by that request – unless you are ordered by a court or law enforcement agency to complete a NASP Program and that court or law enforcement agency requests that we continue contact with you.

  1. Security

The security of customer information is very important to us, and while there is no such thing as “perfect” security on the internet, we take all reasonable steps to safeguard your Personal Information. After receiving your Personal Information, we maintain reasonable physical, electronic, and procedural safeguards to protect it from unauthorized access, use, disclosure, loss, or destruction. Whenever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser or looking for “https” at the beginning of the address of the webpage. Because e-mail is not necessarily secure against interception, do not send credit card information via e-mail. Use the secure forms on our website or call NASP at 800-848-9595. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. All employees and contractors that provide services related to our information systems are obligated by law to respect the confidentiality of any Personal Information.  If you have reason to believe that your interaction with us is no longer secure, please immediately notify us in accordance with the “Contact Us” section listed below.

  1. Third Party Services

The Site(s) may contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave the Site(s) and to read the privacy statements of any other site that collects Personal Information.

  1. Use of Site(s) by Minors

The Site(s) (with the exception of the Y.E.S. Program, which is hosted at and are not directed to individuals under the age of 13, and we do not knowingly collect Personal Information from individuals under the age of 13 without the consent of the minor’s parent or guardian.  The Y.E.S. Program is appropriate for minors between the ages of 10-17.  If you are under 18, you may not enroll in the Y.E.S. Program or use the Site(s) without the involvement and/or permission of a parent or guardian.

  1. Jurisdictional Issues

You acknowledge and agree that the Site(s) are controlled and operated from the United States and are not intended to subject NASP to any non-US jurisdiction or law.  You also acknowledge and agree that this Privacy and Confidentiality Policy Statement, your use of the Site(s), and any dispute of any kind that might arise between you and NASP in connection with the Site(s) shall be governed by the laws of the State of New York and applicable federal law, without regard to conflict of law principles.  Any action brought by you, any third party, or NASP pursuant to or in connection with your use of the Site(s) and/or this Policy Statement shall be brought exclusively in the state courts of, or federal courts in the State of New York, and you agree to submit to the personal jurisdiction of, and waive any objection to, venue of such courts.

  1. Updates to this Privacy and Confidentiality Policy Statement

NASP reserves the right to update this Privacy & Confidentiality Policy Statement. Should changes be made, they will be posted at

  1. Contact Us

If you have questions or concerns about our Privacy & Confidentiality Policy Statement, please call 631-923-2737 or email